Returns & Exchanges

Return Policy

We make returns as easy as possible.

FULL PRICE merchandise is eligible for return within 30 days.

To be eligible for return or exchange, merchandise must be returned unworn and unwashed with all tags and original packaging attached.

A flat rate return shipping fee of $6 will be deducted from the refund amount of all returns. This fee will be waived if an item is exchanged.

Please expect delays in returns processing at this time.

Promotional discounts where a discount code is entered at check out is  considered Full Price merchandise and is eligible for return or exchange with refund back to original form of payment.

FINAL SALE POLICY - All sale items are final sale and not eligible for return, exchange, refund, or store credit. 

Start Return/Exchange

To make a return simply click the "Start Return/Exchange" above, enter your order number found in your confirmation email and the shipping zip code.

NOTE:

If you are unsure of this information, please contact us at info@thereset.com , our customer experience team will be happy to assist you.

Once you have completed your return request, you will receive a pre-paid return label emailed to you.

• Print the pre-paid return label.
• Affix to the outside of your package. Be sure to remove or cover any existing labels on the package.
• Drop your package off at your local pickup and drop-off location. *Please note most of our return shipments are processed through USPS. However, occasionally you may receive a label from UPS or FedEX. Check your label to confirm the carrier before dropping off.

You have 7 days from receiving the pre-paid return label to ship your package. If the package is returned beyond that, you may have additional fees or your package may be returned to you.

Returning a gift and can't locate this information? No problem. Contact us at info@thereset.com